# Common Issues

#### Voucher not working?

* Check ID spelling matches exactly (case-sensitive)
* Make sure indentation is correct
* Run `/vouchers reload` after changes

#### Colors not showing?

* Use `&#` followed by 6 hex digits (e.g., `&#FFD700`)
* Not `&` (that's basic Minecraft colors)

#### Reward commands not running?

* Commands run from console
* Use `%player%` for player name
* Test commands in console first

If you need support, feel free to seek help in our official [Discord server!](https://discord.gg/vDsKXqaU6a)


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# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://xianstudio.gitbook.io/xianstudio-docs/xianvoucher/common-issues.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.
